Winter break is always a peak period for GRE preparation, but sometimes you may have to cancel or reschedule the exam due to unforeseen events. Honestly, you shouldn't miss a single cent that you can get back from ETS!
Today, BiKaoTi will give you a complete summary of information about GRE exam cancellation, rescheduling, and refunds.
For more specific details, you can also add the CheersYou（清柚教育） BiKaoTi GRE teacher for consultation.
Payment Issues
Q: How can I pay for the GRE exam?
1. Most countries and regions including the United States and Canada
The exam fee is $220, and the following payment methods are accepted:
- Credit/debit card
- PayPal
- Electronic check (for U.S. bank accounts only)
- Money order
- Western Union Quick Pay
2. Mainland China
The exam fee is ¥1665, and the following payment methods are accepted:
- Alipay
- China Merchants Bank All-in-One Net
- Bank of China BOC Smart Pay (supports WeChat Pay)
Q: Can I use Alipay or WeChat Pay for the at-home GRE exam in Mainland China?
Yes. To register for the GRE General Test at home in Mainland China, you first need to purchase an exam voucher from the Hong Kong Examinations and Assessment Authority (fee: HKD 1,720).
This fee can be paid online via WeChat, Alipay, or credit card (VISA or MasterCard).
Rescheduling and Cancellation
Q: What if I need to reschedule my exam after registration?
If you have already registered for the GRE General Test, you must reschedule or cancel at least four days before your test date (or at least 10 days before if you are testing in Mainland China). Otherwise, your exam fee will not be refunded.
1. United States, Canada, Hong Kong, Taiwan, South Korea
The rescheduling fee is $50. Reschedule online through your ETS account.
For tests in the U.S. and Canada, you can also reschedule by phone at 1-609-771-7670 or 1-866-473-4373. If rescheduling by phone, have your appointment confirmation number and full name ready.
2. Mainland China
Offline test: The rescheduling fee is ¥388. You must reschedule at least 10 days before your test date through your NEEA account.
At-home test: You must reschedule at least 4 days before your test date through your ETS account.
Q: What if I want to cancel my exam? Can I get a refund?
If you cancel your GRE General Test registration no later than four days before your test date, you will receive a refund of 50% of the original exam fee. The remaining amount covers processing and seat reservation costs. For example, if you are scheduled to take the GRE on a Saturday in the U.S., the cancellation deadline is Tuesday.
1. United States, Canada, Hong Kong, Taiwan, South Korea
Cancel online through your ETS account.
For tests in the U.S. and Canada, you can also cancel by phone at 1-609-771-7670 or 1-866-473-4373. If canceling by phone, have your appointment confirmation number and full name ready.
2. Mainland China
Offline test: You must cancel at least 10 days before your test date through your NEEA account.
At-home test: You must cancel at least 4 days before your test date through your ETS account.
Other Fee Questions
Q: How do I request a refund of my NEEA account balance?
If you have a balance in your NEEA GRE registration account, you can apply for a refund at any time online. Log in to the registration website, go to your personal homepage, select "Refund Information," and follow the website's instructions to submit your refund details.
You can choose to have the balance refunded to the original payment bank account within the same calendar year, or via bank transfer to a bank account you provide. Refunds typically take about 4 to 6 weeks.
Q: Can the fee for a GRE Subject Test be used toward the GRE General Test?
No, test fees and registration fees cannot be transferred between the GRE General Test and GRE Subject Tests.
Q: Can I use the Hong Kong Examinations and Assessment Authority voucher to purchase other GRE products or pay for other exams?
No. The voucher purchased on the Hong Kong Examinations and Assessment Authority website is only valid for registering for the GRE General Test at-home in Mainland China. To pay for other exam-related fees (such as late registration fees, rescheduling fees) or materials (such as prep books), you must use other payment methods through your personal ETS account.
About Canceling Scores
Q: If I cancel my scores after the exam, does the test still count toward the 5-test limit within a 12-month period?
Yes. You can take the test once every 21 days, up to 5 times within any continuous 12-month period (365 days). This rule applies even if you cancel your scores from a previous test.
Q: If I change my mind after canceling my scores, can I reinstate them?
Canceled scores can be reinstated if ETS receives your request within 60 days of your test date. You must fax or mail a completed Score Reinstatement Form (with your personal information, test date, and registration number) and pay a $50 fee.
You can also list up to four free score recipients on this form.
Score Reinstatement Form
That covers the answers to GRE fee-related questions. Good luck with your winter break prep, and may you achieve your target scores!
For more questions, feel free to contact the teacher below!
